Support

We're here to help you on your Latin learning journey. Find answers below or reach out directly.

✉️

Email Support

For questions, bug reports, or feedback, email us at
support@foxxception.com

⏱️

Response Time

We typically respond within 24–48 hours. Please include your device type and app version in your message.

Frequently Asked Questions


How do I subscribe to Latinitas Pro?

Open the app and navigate to the Paywall screen (tap any locked prayer or go to Settings). You can choose a monthly or annual subscription. Payment is processed securely through the Apple App Store or Google Play Store.

How do I cancel my subscription?

Subscriptions are managed through your device's app store, not within the Latinitas app:

  • iOS: Settings → [Your Name] → Subscriptions → Latinitas → Cancel
  • Android: Google Play Store → Menu → Subscriptions → Latinitas → Cancel

Can I request a refund?

Refunds are handled by Apple or Google, not by us directly. You can request a refund through:

Is my progress saved if I delete the app?

Currently, your learning progress is stored locally on your device. If you delete the app, your progress will be lost. We recommend keeping a record of your level before uninstalling. Cloud sync is planned for a future update.

What prayers are included for free?

The "Prayers of the Faith" module is available to all users for free. This includes Signum Crucis (Sign of the Cross), Gloria Patri, Ave Maria, Pater Noster, and Salve Regina. All remaining prayers require a Latinitas Pro subscription.

I restored my purchase but still don't have Pro access.

Try the following steps:

  • Make sure you're signed in with the same Apple ID / Google account used for the original purchase.
  • Go to Settings in the app and tap "Restore Purchases."
  • Force-close and reopen the app.
  • If the issue persists, contact us at support@foxxception.com with your purchase receipt.

Do you collect my personal data?

We collect minimal data. Your learning progress is stored locally on your device. Subscription management is handled by RevenueCat, Apple, and Google. See our full Privacy Policy for details.

How do I report a bug or suggest a feature?

We'd love to hear from you! Email us at support@foxxception.com with a description of the issue or your idea. Please include your device type, OS version, and app version to help us investigate.

Is Latinitas affiliated with the Catholic Church?

No. Latinitas is an independent educational app created by Foxxception LLC. We are not affiliated with, endorsed by, or officially connected to the Holy See or any diocese. The prayers included are traditional Catholic prayers in the public domain.